Thank you for shopping at Glenns. We strive to provide you with high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we're here to help.

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Returns:

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

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Damaged or Incorrect Products:

If you receive a damaged product, an incorrect item, or if your order is incomplete, please contact us within 7 days of receiving your order. We will promptly address the issue and provide instructions on returning the item.

Non-Delivery:

If you did not receive your order within the expected delivery time, please notify us within 7 days from the scheduled delivery date. We will investigate the issue and provide appropriate assistance.

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Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

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Eligibility for Returns:

Returns are eligible under the following circumstances:

Missing Product: If you did not receive a product that is listed on your order confirmation.

Damaged Product: If the product you received is damaged or defective.

Incorrect Product: If you received a different product than the one you ordered.

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Contact Us:

If you have any questions about our return and refund policy, contact us at [contact.glenns@gmail.com]. Please include your order number and a brief description of the issue in your email.

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Note:
This return and refund policy is subject to change. Please review the policy periodically for any updates.

Thank you for shopping with Glenns!