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Welcome to Glenns! Here are some frequently asked questions to help you navigate your experience with us. If you have any specific inquiries not covered below, feel free to reach out to us at [].

  • 1. How can I place an order?
    Visit our website [], browse our collections, and add your desired items to the cart. Follow the checkout process to complete your purchase.
  • 2. Can I modify or cancel my order after placing it?
    Unfortunately, once an order is placed, it can be modified or canceled within 24 hours and after that it cannot be cancelled. Please double-check your order before confirming your purchase.
  • 3. What payment methods do you accept?
    We accept a variety of payment methods, including credit/debit cards and other secure payment options. You can view the available payment methods during the checkout process.
  • 4. How can I track my order?
    Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
  • 5. What is your return policy?
    You can return items if they are missing, damaged, or if you receive the incorrect product. Please refer to our detailed Return Policy [here].
  • 6. How do I initiate a return?
    Contact our customer support team at [] within 7 days of receiving your order. Provide your order number and details of the issue to initiate the return process.
  • 7. What if I receive a defective or damaged item?
    If you receive a damaged or defective item, contact us immediately at []. Include your order number and photos of the damaged item for prompt assistance.
  • 9. How can I contact customer support?
    For any inquiries or assistance, you can reach our customer support team at []. We aim to respond to your emails within 2 hours.
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